Getting it right with SaaS: Solving the post-sale app activation challenge

Now available on-demand

Telcos offering cloud services around the world, face the challenge of ensuring customers get value from the applications they subscribe to. Getting customers up and running requires support, education and regular communication. So, what can a telco do to improve engagement post sale, and increase customer lifetime value?

Join us for the latest in our series of webinars and master how to increase app activation and effectively onboard your customers.
Learn:
  • The key drivers influencing the number of customers that successfully onboard
  • What it takes to get customers engaged and regularly using the app beyond the sale
  • The best ways to get your customers up and running with their apps through your help and support channels
  • What metrics you should consider to measure the success of your engagement

Leading the session will be Director of GTM services Alan Marsh. With over 10 years’ experience working with leading telcos and selling digital solutions to SMEs, Alan has a wealth of insight when it comes to revising and implementing successful GTM strategies.
We’ll also be joined by market leading business apps BaseKit and Canvas, who’ll be offering examples of how they get their customers activated and using their apps regularly. 

Presenter
Alan Marsh
Director of GTM Services
PulseGTM
View presenter biography
Presenter
Andrew Cantle
EVP Global Business Development & Partnerships
Canvas
View Biography
Presenter
Simon Best
CEO
BaseKit
View Biography
Presenter
Mark Robertson
Telco Lead
BCSG

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