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Retail & E-Commerce: What ROI to expect from better consent & preference management?

On Demand


In this session, you will discover different use cases of consent and preference management in retail, both physical and digital. The speakers will explain what consent management is, how brands use it, and why privacy and compliance professionals should consider investing in it.

Why? Not only do consumers expect transparency when it comes to data collection (what data you have about them, for what purposes it is being collected...) but they also want to easily choose how it is being used (how to opt-out of data collection, easily adjust frequency of marketing messages...).

We will explain why and how it generates trust for your company, engagement in your marketing, and eventually higher revenue.

Key Takeaways:

- Understanding why higher cookie consent rates on an e-commerce platform can lead to higher sales

- See real examples of preference centers that enable consumers to modify their consents across channels

- Learning how non-marketing corporate staff easily can contribute to your CRM quality through delegated consent technology

- Discovering real-world retail cases studies of brands that improved their consent and preference management



This webinar is run by GRC World Forums Ltd (GRC), in association with the sponsor, Didomi (“the Sponsor”), who are joint controllers of your data for the purposes of the Data Protection Act 2018. The registration process is handled by WorkCast as data processor. Your registration details are requested so that the webinar can be delivered to you and for marketing and analytical purposes. GRC and the Sponsor aim to provide free and fair access to the best industry content and in return for providing this content free of charge, GRC and the Sponsor would like to contact you about products and

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Romain Gauthier
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Osama El-Masry
Data Protection and Privacy Officer
Vodafone Egypt
View Biography
Arielle Garcia
SVP, Business Operations & Compliance, Chief Privacy Officer
View Biography