Thursday, May 17th, 2018
4PM GMT / 8AM PDT
Telling a good brand story drives customer understanding and connection, and good things happen when you do that well. Repeat business and referrals bring down cost-of-sales and customer acquisition cost, and customer lifetime value can increase. You may even find that customers who feel connected to your brand are ready to forgive small “hiccups” in your product or service, if they should happen.
In a fast-paced 60-minute webinar, customer connection expert Bryan Rutberg will share strategies for building messaging and communication plans that attract, convert, and retain customers, and move customers to fans and advocates.
Bryan is the founder and principal of 3C Comms, a marketing consulting firm and creative agency that helps leaders and their organizations connect with their key stakeholders – customers, partners, employees, investors, and more.Bookmark 3C’s free Resources page to get more great insights and tips to build and strengthen your professional communication skills!Add 3C to your social speed dial - connect with guest presenter and communications expert Bryan Rutberg on LinkedIn!
Gain insights on how to better engage with your target audiences from a communication advisor to senior executives nationwide – with years at Hewlett Packard, McKinsey & Company, and Microsoft under his belt – Bryan Rutberg will help you zero in on what to say, how to say it, and when.
Learn strategies for building marketing communication plans that can help you:
- Attract, convert, and retain customers
- Turn customers into fans
- Connect with your biggest brand advocates in a big way
At the end of this program, you will be better prepared to drive powerful conversations and deliver compelling presentations for your business.