Patient Led Assessments of the Care Environment

12.30pm - 1.30pm | 14 August 2019

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Patient Led Assessments of the Care Environment (PLACE) is well-established and has been running since April 2012.  It delivers an assessment process from the perspective of patients or users, offering a framework for individual hospitals to plan improvement.

During this year a review has been undertaken, led by the NHSI Estates and Facilities programme, to ensure the collection remains fit for purpose. The review has resulted in the reconfiguration of elements of the collection including: the removal, addition, and revision of several questions, a new format for the assessment forms, and the introduction of a new web-based collection tool.

The training session will cover the review, the role of the patient assessor, what’s new and improved, and next steps.  

 Key learnings that delegates will take away with them:
  1. Information on changes to the PLACE collection
  2. Information on the role of patient assessors
  3. Recommendations on how organisations can make PLACE work better for them
  4. Information on the PLACE collection timetable
  5. Information on the methods of collection and reporting
Who should attend:
Organisation PLACE leads


Gill Donachie
Patient Environment Senior Policy Lead
NHS England & NHS Improvement
Robert Grogan
Business and Operational Delivery Management Officer
NHS England & NHS Improvement
Paulette Johnson
Delivery Support Manager
NHS England & NHS Improvement
Sam Bridgman
Facilities Officer – Soft FM Services
QTS – Central and West London NHS Foundation Trust
Dan Stears
Patient Assessor
PLACE Steering group