CONNECTED NEWS 2.1 Delivering responsible vulnerable communications

Wednesday 14th July, 10am


In the latest edition of Connected News, the talk will focus on communication. 

What is responsible communication?

Beyond the metrics: How can businesses make sure their vulnerability strategies and/or PSR are working?

Feedback and Action Plans:

  • What are the key questions, challenges that customers are struggling with – and how do you provide support for these?
  • Is it changing how your company does business?
  • Building trust: How do businesses develop trust digitally? 

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CONNECTED NEWS 2.1 Delivering responsible vulnerable communications

Wednesday 14th July, 10am


In the latest edition of Connected News, the talk will focus on communication. 

What is responsible communication?

Beyond the metrics: How can businesses make sure their vulnerability strategies and/or PSR are working?

Feedback and Action Plans:

  • What are the key questions, challenges that customers are struggling with – and how do you provide support for these?
  • Is it changing how your company does business?
  • Building trust: How do businesses develop trust digitally? 


VERSION 2.1 Credit Connect's website provides news and information to the credit, collections and insolvency sector by sharing news, insight and reports with industry professionals. The brand has been developed to help credit professionals become more knowledgeable and effective in their careers. The site’s information and the database are segmented so that professionals can quickly gather information and effectively target new business partners.


Presenter
James Donohue
Head of Client Engagement
Revive Management
Presenter
Anna Roughley
Head of Insight and Support
Lending Standards Board
View Biography
Presenter
Colin White
Founding Director
Credit Connect
View Biography