Webinar: The new rules of digital customer experience
What are the essentials of a great online customer experience, and who are the retailers getting it right?
Join Drapers and Fresh Relevance on this webinar at 2pm on Tuesday 13th November where we’ll be discussing:
- Drapers’ latest report on customer experience - delving into the importance of newness, interactivity, experiential elements, immediacy and the role of inspiration.
- The retailers pushing the boundaries in each.
- Tips for improving your own customer experience.
We will be joined by James Lloyd, ecommerce manager at Weird Fish, and Justis Saayman, head of strategic services at Fresh Relevance.
Register for the webinar here.